Privacy policy

Privacy Policy

Last updated: July 1, 2026

Mallnoa operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with an online shopping experience. Mallnoa is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our website or communicate with us.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you understand how your information is collected, used, and disclosed as described below.

Personal Information We Collect

Depending on how you interact with Mallnoa, we may collect the following information:

  • Contact details, including name, billing address, shipping address, phone number, and email address
  • Payment information, including transaction details and payment confirmations
  • Account information, including login details, preferences, and settings
  • Order information, including products viewed, purchased, returned, or cancelled
  • Messages and communications you send to our customer support team
  • Device information, including browser type, IP address, and device identifiers
  • Usage information about how you interact with our website and services

How We Collect Your Information

We collect information directly from you when you create an account, place an order, contact customer support, or interact with our website.

We may also automatically collect certain information through cookies and similar technologies, and receive information from service providers that help us operate our store.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Manage your account and provide order updates
  • Provide customer support and respond to inquiries
  • Send marketing communications when you have opted in
  • Improve our website, products, and customer experience
  • Detect fraud, protect our services, and maintain security
  • Comply with legal obligations

How We Share Your Information

We may share your information with trusted third parties that help us operate our business, including:

  • Shopify and service providers that support payments, shipping, analytics, and website operations
  • Advertising and analytics partners that help us improve our services and provide relevant marketing
  • Third parties when you provide consent
  • Authorities or legal entities when required by law

Relationship With Shopify

Our online store is powered by Shopify. Information you provide may be processed by Shopify and other service providers that may operate in different countries.

For more information about how Shopify handles your personal information, please review Shopify's Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing activities.

You can manage cookie preferences through your browser settings.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age of majority in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove the information.

Data Retention and Security

We keep your personal information only for as long as necessary to provide our services, fulfill legal requirements, resolve disputes, and enforce our agreements.

While we take reasonable steps to protect your information, no online system can guarantee complete security. We recommend avoiding the transmission of sensitive information through unsecured channels.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing the personal information we hold about you
  • Requesting corrections to inaccurate information
  • Requesting deletion of your personal information
  • Receiving a copy of your personal data
  • Opting out of targeted advertising or certain data sharing activities

To exercise these rights, contact us at:
contact@mallnoa.com

We may need to verify your identity before processing certain requests.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we use appropriate safeguards to protect your information.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Your continued use of our Services after changes are posted means you accept the updated Privacy Policy.

Contact Information

Store Name: Mallnoa

Address:
3463 Cleveland Ave
Columbus, OH 43224
United States

Email:
contact@mallnoa.com

Phone:
+1 (614) 695-3607

Customer Service Hours (EST):
Monday–Friday: 9:00 AM–5:00 PM EST
Saturday–Sunday: 11:00 AM–3:00 PM EST

Response Time: We respond to all customer inquiries within 24 hours on working days.